We always strive to save our customers at least 15% versus published rates every year. Because we know that when they save money on travel, this frees up much-needed resources that can be more efficiently spent on accomplishing their organisational missions.

For example, in 2019, we saved our customers USD$85 million – equal to the cost of one year of food for 300,000 families, clean water for 650,000 people, or funding for 1,800 university researchers.

This motivates us to keep innovating in every aspect of our business.

How we cut travel costs

Our customised digital technology allows us to track booking behaviours across any organisation and spot opportunities to save money across all departments.

We always look for the best deals on flights, train tickets and accommodation, as well as anything from car rental and ferries to airport hotels, parking, transfers and lounge passes.

We can also organise group travel, study trips, meetings, conferences and events, passport and visas, quickly and at the lowest cost possible.

Our Price Match Promise gives our bookers peace of mind. Contact us to find out more.

Specialist air fares

We offer more specialist air fares than anyone else by negotiating attractive fares with all the major airlines. We also negotiate enhanced conditions to bring our customers the best possible value and flexibility. Key benefits include:

  • holding fares for up to 24 hours before departure
  • a guaranteed fare with no budget commitment until the booker confirms the itinerary
  • making changes as often as needed or cancelling completely free of charge up until the ticket has been issued
  • flexible tickets
  • extra baggage allowance
  • no minimum stay criteria.

All our specialist air fares are available through KT Online, our online booking tool, alongside other air fares – including from low cost carriers.


Our hotel booking service gives customers access to 2 million hotel rates, including from the world’s leading hotel providers.

Key features include:

  • The best rates and conditions however a customer chooses to book including “do-good” rates, which give an instant discount of 10% or more on hotel rates from one of the world’s largest hotel aggregators, just for booking through Key Travel!
  • Flexible rates across multiple suppliers and contracts, with cancellations or amendments possible until the day of arrival

Train travel

We can offer customers the best rates and services in partnership with leading train companies worldwide.

Our online booking tool gives customers access to a full range of UK and EU rail tickets, as well as Eurostar, including fares that won’t be available at the station on the day of travel and easy-to-use features such as ‘print your own ticket’ and ‘add to calendar’.

Other services

We can also help our customers cut costs on every other aspect of their travel plans, including:

Passport and visas

Our partnership with CIBTvisas ensures travellers have the most up-to-date and accurate information of what is required to enter safely and securely to the most frequented destinations in global travel.  It also ensures world-class support in visa and passport solution delivery at reduced costs, as well as access to a dedicated Key Travel portal with CIBTvisas containing all the specific requirements for travellers of any nationality to travel anywhere in the world.

Specialist travel

Our specialist travel team are experts in booking Group travel for 10 or more people, including finding the best prices for flights and accommodation. They're also able to organise study trips, meetings, conferences and events.  In addition, our customers can also benefit from our risk management and emergency support services.

Vaccinations & pre-departure COVID tests

Our customers have the option to book discounted vaccination and pre-departure COVID tests via our travel-health service partners.

Car rental

We deliver a premium service with affordable prices in partnership with the highest quality car rental companies

Airport parking and hotels

We can arrange parking at a UK airport or book a hotel room for a restful night's sleep before a flight.

Lounge passes

If a traveller needs to relax before a flight or quietly catch up on some work, we can book them into one of 600 lounges worldwide at over 350 airports, worldwide

Travel Insurance

We offer a range of excellent insurance policies In partnership with leading insurance providers. We always recommend taking out travel insurance at the time of booking in case of a sudden need to cancel because of illness or a serious accident


We can arrange coaches, taxi and chauffeur services to and from airports, and hire a coach for a field trip or conference.

Ferries and Eurotunnel

We can book customers tickets to travel by car on Eurotunnel and with most UK ferry companies.